Self-employed home loan specialist Rate Money is set to expand its franchisee learning programs in 2025.
The company plans to introduce a new credit training program and additional specialist training in self-employed lending.
New Credit Capability Development Program
Rate Money has recently hired a new credit capability coach and will launch a Credit Capability Development Program in 2025. This program will offer personalised one-on-one coaching to new starters, guiding them through their early days in the business.
Additional Training and Masterclasses
National training manager Kerryn Millar stated that Rate Money will also focus on delivering ongoing quarterly workshops and specialised self-employed lending masterclasses. “These sessions will be tailored to support our network of franchisees and lending managers,” Millar said. “They aim to deepen their understanding of credit and strengthen their skills in self-employed lending.”
Building on the Success of Sales Evolution
These new training offerings complement Rate Money's existing Sales Evolution Program, launched in 2024. This program has been instrumental in elevating the skills, confidence, and performance of franchisees and their staff.
Millar highlighted the positive impact of the Sales Evolution Program, stating, “The program has really proven to be a transformative initiative for our network. By focusing on targeted training, mentorship, and practical strategies, the program has given our network the skills they need and has made a real difference in our results; we have seen a 30% uplift in settlement growth since the introduction of the program.”
A Transformative Learning Experience
Rishi Prabhakar, a branch principal with Rate Money in Truganina, Melbourne, praised the transformative nature of the Sales Evolution master classes. “This learning model helped our team adopt and internalise new skills, leading to noticeable improvements in morale and confidence,” Prabhakar said. “As a direct outcome of the master classes, we have seen growth in new business, increased client engagement, and positive client feedback. This has translated into new accounts and expanded opportunities with existing clients.”
A Culture of Learning and Growth
Rate Money views learning and development as a crucial component of its franchise model. By providing comprehensive training, the company aims to:
- Enhance client service: Well-trained franchisees and their staff can better serve clients, leading to higher satisfaction and loyalty.
- Improve business performance: Franchisees can secure long-term relationships and stable revenue streams by acquiring skills in building referral partnerships, converting applications, and retaining clients.
- Foster a strong company culture: The Sales Evolution Program has fostered a collaborative and supportive culture where team members work together to achieve success.
By investing in its franchisees' training and development, Rate Money is committed to empowering its network and driving continued growth and success.
